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Shopping
Granite: 5 Things To Look For in a Quote
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Granite
kitchen countertops have never been more affordable. According
to Steve Passarelli, Director of Products for The Countertop Company,
improvements in quarrying technology have played a large part
in driving down the price of natural stone. But so has the growing
number of granite fabricators vying for a share of that growing
market. A recent survey conducted by The Countertop Company of
fabricators in the Washington, D.C. metropolitan area revealed
no fewer than 40 companies offering granite kitchen countertops
- and that doesn't include the hundreds of kitchen and bath shops
who also offer granite counters as re-sellers.
There are few standards when it comes to granite pricing. Advertising
offers vary dramatically from company to company. Some fabricators
quote the price of stone only (often only a small part of the
overall cost of a granite countertop), while others include the
price of cutting and polishing, but not installation or removal
of your old countertop. Differences don't end there. Some companies
that sell granite countertops -- including the big box retailers
like Home Depot and Lowes -- don't do any of the work themselves.
They use subcontractors. That leaves some customers wondering
who's really doing the work. Warranties vary as well. Will those
smaller granite fabricators be in business when the time comes
for you to exercise your warranty?
We asked Brenda Rudolph, a sales manager with The Countertop Company,
to help us put together this handy guide for shopping countertop
companies. Start with these and you'll be on your way to comparing
apples to apples and getting the best value possible:
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Do
they use subcontractors? |
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Most fabricators have their
own measurement, templating and installation personnel, but that's
not always the case. As we mentioned above, most re-sellers like
Lowes and the Home Depot don't. But they just represent the extreme
end of the spectrum, where the company you're buying from doesn't
do anything except pass your order on to a fabricator (after they
mark-up the price, of course.) Even some bona fide fabricators,
who actually cut and polish your countertop, may use independent
laborers to actually install it. According to Rudolph, "It's
a simple thing that most homeowners overlook. Find out whose really
doing the work. Who is going to be in your house?" This can
also be an issue if the people doing the installing don't carry
liability insurance in the event of damage to your home or aren't
carrying worker's compensation insurance for their employees.
"We could really work you a deal if we didn't have to pay
for insurance or some of the other costs associated with running
a reputable business," Rudolph says. |
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What's
included in the price? |
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This shouldn't be a big issue
so long as you pay attention enough to make fair a price comparison.
First, it should go without saying that a reputable fabricator
should offer you a written contract that spells out what you're
getting. But even during your shopping phase you should take care
to note what's included in (or excluded from) each company's quote.
For example, does the quote include removal of your existing countertop?
What about the installation charge? Does the company offer name
brand sinks and faucets? Who will do the plumbing hookup? Are
all of the cut-outs (for sinks and stove tops) included in the
price? Is the sealer included? |
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Add-On
Items |
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Double check that the additional
items you may have added on to some quotes, are calculated into
the costs of all estimates you've received. Add-on items may include
decorative finishes for your countertop such as a backsplash or
special edging (bull-nose and ogee edge, etc.). |
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Stain Protection |
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"Granite is an exceptionally
durable material under typical conditions of home use" says
Mike Quattlebaum, General Manager of The Countertop Company. He
says staining is "something seller's of synthetic products
like to make an issue out of" but isn't a problem when it
comes to the vast majority of granites whose density make staining
unlikely. "For the rest," says Quattlebaum, "we've
got an excellent system of applying stain protection that we offer."
The company guarantees that it's product, called the K2 Sealant
System, will permanently prevent food stains and backs up the
promise with a limited warranty that's transferable (for a nominal
fee) if you ever sell your home. Other fabricators provide what
Quattlebaum calls "surface sealants" that are applied
to the countertop and require re-application every year or so.
Some may discolor the stone with a yellow or greenish hue if sunlight
hits it. |
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Warranty |
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Make sure
whoever you decide to use stands behind their work with a written
warranty on the countertop and the installation. Find out what's
covered and what's not. While granite is difficult to damage, making
sure the company will stand behind it in the unlikely event something
does go wrong. |
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